| 1. How did you first learn about SurveyMonkey? | |||
|---|---|---|---|
| answered question | 215173 | ||
| skipped question | 288 | ||
| Response Percent | Response Count | ||
| Took someone else's survey | 33.0% | 70912 | |
| Banner Advertisement | 5.3% | 11409 | |
| Search Engine | 15.6% | 33499 | |
| Referral/Link from another site | 14.7% | 31595 | |
| Magazine/Print Advertisement | 5.4% | 11625 | |
| Other (please specify) | 26.1% | 56135 | |
| 2. What kind of connection do you have to the Internet? | |||
|---|---|---|---|
| answered question | 177953 | ||
| skipped question | 37508 | ||
| Response Percent | Response Count | ||
| 28.8 Kbps modem | 2.6% | 4614 | |
| 56 Kbps modem | 6.0% | 10765 | |
| ISDN | 6.0% | 10753 | |
| Cable modem | 18.5% | 32992 | |
| DSL | 24.5% | 43519 | |
| T1 or better | 15.1% | 26889 | |
| Do not know | 27.2% | 48425 | |
| 3. Where are you located? | |||
|---|---|---|---|
| answered question | 170396 | ||
| skipped question | 45065 | ||
| Response Percent | Response Count | ||
| United States | 66.4% | 113199 | |
| Other Country | 33.6% | 57197 | |
| 4. Are you satisfied with the overall usability of SurveyMonkey? If not, tell us how we can improve... | |||
|---|---|---|---|
| answered question | 155578 | ||
| skipped question | 59883 | ||
| Response Percent | Response Count | ||
| Haven't used it yet | 66.3% | 103109 | |
| Yes | 30.0% | 46737 | |
| No | 3.7% | 5739 | |
| 5. What other features would you like to see added to SurveyMonkey? | ||
|---|---|---|
| answered question | 32201 | |
| skipped question | 183260 | |
| Response Count | ||
| 32201 | ||
| 6. The following features may be added to SurveyMonkey in the near future. Please rate the importance of the following features. | |||||
|---|---|---|---|---|---|
| answered question | 124228 | ||||
| skipped question | 91233 | ||||
| Very Important | Important | Somewhat Important | Not Important | Response Count | |
| Survey templates | 59.1% (70308) | 30.6% (36377) | 7.7% (9130) | 2.6% (3104) | 118919 |
| Increased multi-lingual support | 26.4% (29853) | 29.6% (33536) | 22.8% (25788) | 21.2% (24000) | 113177 |
| Multiple Users per Account | 35.6% (40539) | 34.6% (39409) | 20.4% (23293) | 9.4% (10719) | 113960 |
| Graphical charts of response data | 52.5% (61091) | 32.8% (38194) | 10.2% (11904) | 4.4% (5135) | 116324 |
| Increased Export Functionality | 48.4% (55302) | 34.5% (39390) | 11.8% (13493) | 5.3% (6098) | 114283 |